Yes No 16 people found this helpful in last 30 days. For those options see the following articles:. The default user name is admin. The password is the one you specified the first time you logged in. The user name and password are case-sensitive. After you click the UPDATE button, do not try to go online, turn off the router, or do anything else to the router until it finishes restarting.
The firmware update starts and the router restarts. The firmware update process takes about two minutes. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:. Thank You Thank you for taking the time to respond. Rating Submitted Do you have a suggestion for improving this article? Characters Left : Submit Cancel. To ensure that new features are available on your router, make sure that it's running the latest firmware.
For instructions on how to do that, see: How do I update my Nighthawk router's firmware using the Nighthawk app? Not all routers are supported by the Nighthawk app. To see if your router is supported, click here. After you click Yes , do not try to go online, turn off the router, or do anything else to the router until it finishes restarting.
The firmware update starts and the router restarts. The firmware update process can take a few minutes. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:. Thank You Thank you for taking the time to respond. Rating Submitted Do you have a suggestion for improving this article? Characters Left : Submit Cancel. Get information, documentation, videos and more for your specific product.
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